Trading Terms

Kingshill Jewellers has attempted to describe items accurately using the current printing technology but slight variations in actual goods may occur. Any claim howsoever arising will not exceed the price of the goods supplied to the buyer. 

Kingshill Jewellers shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. The company cannot accept any liability for a failure to comply with specific instructions. This statement does not affect your statutory rights. Goods are sold on the understanding that they are to for used only for their intended purpose.Kingshill Jewellers will accept no responsibility for trained or untrained personnel without qualified supervision using or misusing equipment supplier by us. All offers are subject to stock availability and we reserve the right to restrict or refuse any order of any application for credit at any time. We take care to show correct sizes and specifications and such descriptions whilst given as a guide are subject to alteration by the seller without notice. 

By placing an order withKingshill Jewellers, the buyer and seller accept the following conditions: 

1. DEFINITIONS In these terms and conditions the seller or the company meansKingshill Jewellers and the buyer mean the Purchaser of goods from the seller under these terms and conditions. 

2. INTELLECTUAL PROPERTY. Copyright, trademarks, database and other intellectual property rights protect the goods supplied. You may not reproduce, modify or copy or distribute or use for commercial purposes any of the materials or content without the written permission ofKingshill Jewellers. 

3. PRICES. Are those ruling at dispatch and are subject to alteration as may be necessary. Unless otherwise stated prices and delivery charges will be inclusive of VAT and exclusive of delivery costs. 

4. ORDERING. Orders can be placed by phone or online

5. PAYMENT. Payment is due to the company in full prior to dispatch of goods. Cheques payable toKingshill Jewellers 

6. SUGGESTED RETAIL PRICE. The retail price of Kingshill Jewellerss products has been carefully considered to take in to account market demands and value. 

7. NO MINIMUM ORDER. We will be delighted to accept a minimum order. 

8. CLAIMS. Claims for loss or damage to goods in transit cannot be accepted unless the company is advised within 48 hours of receipt of goods in the case of damage. The company must be informed in writing within 14 days of date of invoice in the case of loss. The company will not entertain claims made outside the stated time limits. 

9. RETURNED GOODS. When goods have been ordered in error or are not as expected, the company may agree to their return on the following conditions. 
a) A request must be made toKingshill Jewellers within seven days of receipt of goods. 
b) items can only be returned in their original condition, unaltered, unworn and sent back to us with its original packaging. Your statutory rights are not affected. 
c) Refunds will be subject to the purchase price less a 5% handling charge. Carriage charges will not be refunded. 
d) For health & safetey reasons PIERCED EARINGS CANNOT BE RETURNED. 

10. DELIVERY the times quoted (if any) are given in good faith, but shall not be binding. To facilitate a prompt delivery, all dispatches will be made direct from the point of ordering.Kingshill Jewellers can accept no responsibility for transport delays or circumstances out of their control causing late delivery. NeitherKingshill Jewellers nor their designated carrier will accept claims for consequential loss due to late deliveries. 

11. EXPORT. We will be happy to quote for export orders. 

12. CANCELLATION. Prior to despatch, cancellation will only be accepted on the following terms:
a) 5% handling charge on standard items. 
b) Special non-standard items such as specialised equipment or items with personalised logos cannot be cancelled and payment must be made in full. 

13. CANCELLATION AFTER DESPATCH CANNOT BE ACCEPTED 

14. ALTERATIONS. Any modification to orders must be confirmed in writing by the buyer and agreed in writing by the company. 

15. GUARANTEE. All items are guaranteed according to Manufacturer?s warranty; no returns or replacements will be accepted due to fire, accident, misuse, fair wear and tear, neglect or any attempt at repair or adjustment. 

16. RETENTION OF TITLE CLAUSE 
a) The risk in all goods passes to the buyer upon delivery but title in the goods remains vested inKingshill Jewellers and shall pass from the Company to the Buyer upon full payment being made of all sums to TheKingshill Jewellers. 
b) The Buyer agrees that prior to the payment of the whole price of the goods,Kingshill Jewellers or appointed agents may enter the Buyer?s premises to collect such goods should the seller request. Prior to such payment, the Buyer shall keep the goods separate and identifiable for the purpose, and return the goods to the Seller should the Seller request.

Delivery Policy

Royal Mail Sepcial Delivery service is always used to ensure safe delivery and will reach you within 5 working days (excluding Bank Holidays). All orders must be signed for upon receipt. 

UK Delivery

All Orders (UK Royal Mail Special delivery) = FREE


Shipping/Carriage: Prices quoted include delivery to the front door of your house or building to most addresses within Western Europe , deliveries are normally made within 3 to 5 working days. Please note that additional services such as evening or weekend delivery, deliveries to remote or island locations, deliveries outside UK MAINLAND, or when special delivery services are requested, additional charges to cover these costs will apply. 

Damage in Transit: After leaving the factory all goods are insured by our forwarder against damage, if you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the forwarders insurers. If you receive a battered parcel, note the fact on the delivery note, even before you open the package to examine the contents. If you are unable to open and inspect a package in the presence of the forwarder, make sure that you sign for it as "Unable to inspect goods on delivery" or similar to warn the forwarder that a claim may be forthcoming, for goods with a value over £500 we require that any damages are noted on the delivery note at the time of delivery, all other damage claims must be reported to us within 2 days of taking delivery.

Privacy Policy

When you browse the site, Kingshill Jewellers does not collect personal information about you. 

WE WILL NOT STORE ANY FINANCIAL INFORMATION ABOUT YOU

When you buy a product on the site, Kingshill Jewellers passes your data to Paypal who process the transaction, no finincial information is stored on our site 

Kingshill Jewellers may use the contact information provided by you to contact you about your purchase. 

Any changes to the Privacy Policy will be made to this page. Your continued use of this site will constitute your agreement to the changed Terms and Conditions of using this site. 

Kingshill Jewellers, its employees, contractors, agents, and owners are not responsible for the privacy policies or content of any web sites which it may link to. 

Data Protection 
Kingshill Jewellers is the website of Kingshill Jewellers in the UK, who operate and are registered in accordance with applicable data protection legislation. Kingshill Jewellers do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.